Our 90-Day Money-Back Guarantee
Trying a new lash or brow serum is a personal decision. That is why our qualifying growth serums are supported by a 90-Day Money-Back Guarantee.
Begin your journey knowing that our team is here to support you—with gentle care, trusted formulas and guidance every step of the way.
Fill in the form below if you feel you qualify for the guarantee, if any questions please reach out to us.
How the guarantee works
1. Take your before photos
Before applying your serum for the first time, take clear photographs of your natural lashes or brows. These will provide a reliable starting point for your journey.
2. Apply your serum consistently
Apply your serum at least once every day. You may use it up to twice daily if preferred, but consistency is what matters most.
3. Allow time for results
Use your serum consistently for 90 days. Natural growth takes time, and every lash or brow journey is different.
4. Contact our team
If you reach Day 90 and feel that you have not achieved the expected results, submit your information for our customer care team to review.
BEFORE AND AFTER PHOTO
Your before and after photographs help you track your progress and allow our team to assess your request fairly.
For the clearest comparison:
- Take your before photographs before your first application.
- Use the same angle, distance and lighting for both sets of photographs.
- Make sure your lashes or brows are clearly visible.
- Avoid mascara, brow makeup, filters and beauty effects.
- Keep your original photographs until your 90-day journey is complete.
Give your natural growth cycle time
PATIENCE. CONSISTENCY. CARE.
We recommend using your serum consistently for at least 60 days before assessing your progress.
Many customers may notice visible changes earlier, while others need more time. Lashes and brows move through different stages of their natural growth cycle, making patience and regular application important.
Every person’s journey is unique. Results may be influenced by:
- Genetics and age
- Hormonal or health-related factors
- Lifestyle and stress
- Environmental conditions
- The condition of your lashes or brows when you begin
- How consistently the serum is applied
Your experience may differ from someone else’s—and that is completely normal.
WhatsApp us if you have any questions.
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